good111 App Privacy Policy: Data retention
This page explains good111 App's data retention, cookies, and user rights, and shows what Dhaka-based users' bKash, Nagad, and Rocket-based accounts contain.
4.3/5 rating
This average from 32,868 opinions
295K+ users
Active accounts since 2021
793+ titles
Fast browsing on mobile
99.5% uptime
The same structure works in 30 countries
Who holds data
The essence of the privacy policy is that only necessary records are kept as long as needed in good111 App, then deleted after a regulated period.
Data types
How long is kept
Account profile
24 months after account closure
Transaction records
For legal purposes: 7
Device logs
90 days
Cookie ID
13 months by session type
Support chat
18 months
Security alert
12 months
Many Dhaka-based users verify quickly with bKash and Nagad; security logs created in that flow are kept separate to detect suspicious access.
Account data and good111 Login
Login information includes email, phone number, password hash and session tokens; these are not stored as plain text, and the admin team does not see the real passwords.
When a good111 Login succeeds, small logs for the device, browser, and time are created; these typically last 90 days, then drop from the rolling retention model.
Why these logs are
- Helps detect new devices
- Reduces wrong password attempts
- Flags suspicious sessions
If you want Help page You can also cross-check sign-in related information.
Transaction data and good111 Payment
Transaction data is kept in a separate category; references related to bKash, Nagad, and Rocket are used only for verification, chargebacks, and audits.
good111 App's transaction history includes time, method, and status; unless there is a legal reason, these records are not kept permanently.
Key points of retention policy
- Top-up references stay for 7 years
- Failed payments stay for 18 months
- Verification tokens stay 6 months
To understand the payment flow Payment guide And Withdrawal See
Cookies, usage, and device information.
Cookies operate in three parts: session, preferences, and security; without these, remembering preferences, fast login, and detecting fraudulent sessions becomes difficult.
Usage data such as device model, IP range, language settings, and visit time are stored in good111 App; this data is typically kept for 18 months for analysis and then changes to aggregated form.
A small note for Dhaka-based users
- Session cookies work on old Android devices
- Low-data mode works on slow networks
- Preferences must be reset after clearing browser
What remains after account closure
Closing an account does not delete all data at once; for legal, security, and dispute resolution purposes, certain records may be kept for separate periods.
Profile data is removed within 24 months, if there is no active investigation; security logs, payment traces, and support threads have separate retention limits.
Retention cycle
- Profile metadata is moved step by step
- Financial records kept until the legal period
- Support notes are archived after 18 months
Learn about account management Our identity View page
Your rights and contact
You can request data access, correction, restriction, and deletion; responses are usually provided within 30 days
You can disable cookies, but some session features will be reduced if necessary Contact page Write to the team from, or Login Log in and open account settings
View data
You can request your stored data
Fix error
Profile can be updated
Delete
Request to remove eligible records is possible
All in all, in the good111 App privacy policy, data security and user rights fit in one line: only what is needed is kept
Quick summary
After registering good111, data retention rules automatically start; even using good111 Download or good111 APK, this policy remains the same, and records for Bangladesh-based accounts are separately protected with bKash, Nagad, Rocket
