good111 App Privacy Policy: Data retention

This page explains good111 App's data retention, cookies, and user rights, and shows what Dhaka-based users' bKash, Nagad, and Rocket-based accounts contain.

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good111 Privacy settings

Who holds data

The essence of the privacy policy is that only necessary records are kept as long as needed in good111 App, then deleted after a regulated period.

Data types

How long is kept

Account profile

24 months after account closure

Transaction records

For legal purposes: 7

Device logs

90 days

Cookie ID

13 months by session type

Support chat

18 months

Security alert

12 months

Many Dhaka-based users verify quickly with bKash and Nagad; security logs created in that flow are kept separate to detect suspicious access.

Account data and good111 Login

Login information includes email, phone number, password hash and session tokens; these are not stored as plain text, and the admin team does not see the real passwords.

When a good111 Login succeeds, small logs for the device, browser, and time are created; these typically last 90 days, then drop from the rolling retention model.

Why these logs are

  • Helps detect new devices
  • Reduces wrong password attempts
  • Flags suspicious sessions

If you want Help page You can also cross-check sign-in related information.

Transaction data and good111 Payment

Transaction data is kept in a separate category; references related to bKash, Nagad, and Rocket are used only for verification, chargebacks, and audits.

good111 App's transaction history includes time, method, and status; unless there is a legal reason, these records are not kept permanently.

Key points of retention policy

  • Top-up references stay for 7 years
  • Failed payments stay for 18 months
  • Verification tokens stay 6 months

To understand the payment flow Payment guide And Withdrawal See

Cookies, usage, and device information.

Cookies operate in three parts: session, preferences, and security; without these, remembering preferences, fast login, and detecting fraudulent sessions becomes difficult.

Usage data such as device model, IP range, language settings, and visit time are stored in good111 App; this data is typically kept for 18 months for analysis and then changes to aggregated form.

A small note for Dhaka-based users

  • Session cookies work on old Android devices
  • Low-data mode works on slow networks
  • Preferences must be reset after clearing browser
good111 Cookie settings

What remains after account closure

Closing an account does not delete all data at once; for legal, security, and dispute resolution purposes, certain records may be kept for separate periods.

Profile data is removed within 24 months, if there is no active investigation; security logs, payment traces, and support threads have separate retention limits.

Retention cycle

  • Profile metadata is moved step by step
  • Financial records kept until the legal period
  • Support notes are archived after 18 months

Learn about account management Our identity View page

Your rights and contact

You can request data access, correction, restriction, and deletion; responses are usually provided within 30 days

You can disable cookies, but some session features will be reduced if necessary Contact page Write to the team from, or Login Log in and open account settings

View data

You can request your stored data

Fix error

Profile can be updated

Delete

Request to remove eligible records is possible

All in all, in the good111 App privacy policy, data security and user rights fit in one line: only what is needed is kept

Quick summary

After registering good111, data retention rules automatically start; even using good111 Download or good111 APK, this policy remains the same, and records for Bangladesh-based accounts are separately protected with bKash, Nagad, Rocket

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